Terms & Conditions

1) Acceptance of Terms

By visiting or using the Services, you represent that you are at least the age of majority in your jurisdiction and have the legal capacity to enter into these Terms. If you do not agree, do not use the Services.

Modifications

We may update these Terms at any time. Changes are effective when posted. Continued use constitutes acceptance of the updated Terms. The “Effective Date” above reflects the latest revision.

2) Accounts & Conduct

• You are responsible for the accuracy of any information you provide, safeguarding your credentials, and all activity under your account.
• You agree not to misuse the Services, including by attempting to access systems without authorization, interfering with operations, or infringing third-party rights.

3) Services, Programs & Training

Harlem Zen may offer educational programs, mentorship, studio sessions, events, and related resources. We reserve the right to modify, suspend, or discontinue any part of the Services at any time.

Educational Disclaimer

Content and training are for educational purposes only and are not medical, legal, or financial advice. Results vary and are not guaranteed. You are responsible for complying with applicable laws, regulations, licensure, and safety standards in your jurisdiction.

Scheduling, Cancellations & Rescheduling

Scheduling policies may be presented at checkout or enrollment. Missed sessions, cancellations, and rescheduling are subject to the specific program’s policy displayed at the time of purchase or in your confirmation email.

4) Pricing, Payments & Refunds

• Prices and availability are subject to change. Applicable taxes and fees may apply.
• By submitting a payment method, you authorize us (and our payment processors) to charge the total due.
• Refunds, if any, follow the policy shown during checkout or in the program description. Unless expressly stated, all sales are final once access or scheduling is delivered.
• You agree to resolve any charge disputes first by contacting [email protected].

5) User Content & Testimonials

If you submit content (e.g., reviews, feedback, testimonials), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content in connection with the Services and our marketing, subject to our Privacy Policy.

6) Intellectual Property

All content, methodologies (including the ZEN Precision Method™), designs, text, graphics, logos, and compilations are owned by or licensed to Harlem Zen and protected by applicable IP laws. No rights are granted except as expressly provided in these Terms.

7) Third-Party Tools & Links

The Services may reference third-party sites, tools, or resources. We are not responsible for third-party content or practices. Your use is at your own risk and subject to third-party terms.

8) Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect and process personal information.

9) Disclaimers

AS IS / AS AVAILABLE. The Services are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement.

No Guarantees. We do not guarantee outcomes, earnings, bookings, certifications, or results from any training or program.

10) Limitation of Liability

To the fullest extent permitted by law, Harlem Zen and its officers, directors, employees, contractors, and agents shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenues, or data, arising out of or related to your use of the Services, even if advised of the possibility of such damages.

In no event shall our total liability exceed the greater of (a) the amounts you paid to Harlem Zen in the 3 months preceding the claim or (b) USD $100.

11) Indemnification

You agree to indemnify and hold harmless Harlem Zen from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your misuse of the Services or violation of these Terms.

12) Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules.

Binding Arbitration; Class Waiver

Any dispute arising out of or relating to these Terms or the Services shall be resolved by binding, individual arbitration administered by a recognized arbitration provider under its applicable rules. Class actions and class arbitrations are not permitted. You and Harlem Zen each waive the right to a jury trial.

You may seek to resolve issues informally first by contacting [email protected] within 30 days of the event giving rise to the claim.

13) Miscellaneous

• Severability. If any provision is unenforceable, the remainder remains in effect.
• Assignment. You may not assign these Terms without our prior written consent.
• Entire Agreement. These Terms constitute the entire agreement regarding the Services.